Ralph B. Martin, M.D.

Office Information

 

 Location   Parking   Phone Numbers  Hours  
 On-Call Physician  Staff   Answering System  
 Appointments   Medical Records  Payment Methods 
 

OFFICE LOCATION

Cotton Building, North

50 Bellefontaine Street, Suite 205

Pasadena, California 91105

**Office Map

 

PARKING

Parking for our building in on Alessandro Place, which is

one street south of Bellefontaine. The parking is underground.

Our office does not validate parking. Occasionally there is

parking on Bellefontaine Street, which is free of charge.

Handicap parking is also available on the East end of

the Cotton North building.

 

OFFICE PHONE NUMBERS

Telephone: (626) 792-4115

FAX: (626) 792-3103

 

E-MAIL ADDRESS

raafm@sbcglobal.net

OFFICE HOURS

Monday 7:00 am to 3:30 PM

Tuesday 7:00 am to 3:30 PM

Wednesday Office Closed, ( Occasionally Open )

Thursday 7:00 am to 3:30 PM

Friday Office Closed, (Occasionally Open)

 

ON-CALL PHYSICIAN

Dr. Martin is off on Wednesday and Friday.   If you need to speak

with Dr. Martin due to an urgent medical issue, please call (626) 584-2517.

The operator will contact Dr. Martin, and he or his nurse will

contact you promptly. 

If you have an emergency medical problem, please call 911.  Do not

call the medical exchange.

 

OFFICE STAFF

Rändi M. Kummen, R.N., C.N.A., Office Manager / Registered Nurse

Rändi has worked in convalescent homes, pediatric

surgical units, and was a Charge Nurse at Huntington Memorial

Hospital Medical Surgical Unit from 1975 to 1986. She has worked

with Dr. Martin since 1986. Rändi serves as Office Manager

and Nurse. She prepares patients to see Dr. Martin, performs

EKG’s and other diagnostic exams, and

administers immunizations.

 

Susan Burmingham, Business Manager / Medical Assistant

Our office recently celebrated Susan's 31 year anniversary.

Susan attended Pasadena City College, and graduated as a

Medical Assistant.   Susan is the Business Manager. 

 She also assists with back office procedures

as well as front office. Susan handles all insurance matters.

Alicia Ballinger, Medical Receptionist / Medical Transcriptionist

Alicia has been employed with Dr. Martin for 16 years.   She is a graduate

of the Bryman School, and is a Certified Medical Assistant. Alicia serves as the

Medical Receptionist and Transcriptionist.  She is bilingual,

speaking English and Spanish. She handles front desk

matters, including appointments, prescription refills,

and needed letters.  Alicia also designs and updates our web site.

 

 

ANSWERING SYSTEM

Our office is equipped with an answering service

24-hours a day. On occasion, when all phone lines are in use,

calls are referred to our voice mail. Non-emergency messages

may be left on our recorder. Calls are returned promptly.

Medical and business related messages may be left after

hours also, as well as prescription refill requests. If you have a medical emergency please call 911.

 

APPOINTMENTS

Appointments can be made by calling (626) 792-4115,

during office hours. Please allow approximately 30 minutes for

office visits, and 1-1/2 hours for annual physicals. If an

appointment must be canceled or rescheduled, please

give 24-hours notice. Time is allotted for these appointments,

and some patients ask to be called if we have any cancellations.

 

MEDICAL RECORD REQUESTS

Patients occasionally see other physicians and need copies

of their medical record transferred to another office. We ask that a

written authorization signed by the patient be sent to our

office. Our office will copy requested medical records and forward

them to the appropriate office. There is a 25¢ fee for each page

after 10 pages. Please allow at least 2 working days

to process request.

PAYMENT METHODS

For your convenience, our practice accepts Visa or Mastercard.

Checks are also accepted.